Privacy Policy

    Enjovia's Privacy Notice

    Collecting Data

    Enjovia acts as the Data Processor on behalf of the customer, who is the Data Controller. Data is collected by Enjovia on behalf of the customer.

    What Data is Collected

    The personal data that Enjovia collects can be split into buyer and recipient data, representing the purchaser of the voucher and its intended recipient respectively.

    Data collected about the buyer is:

    • Name
    • Address
    • Email
    • Phone number
    • Card first 6 and last 4 digits
    • Name on card, card expiry date

    Data collected about the recipient is:

    • Name
    • Delivery address (email or postal, depending on delivery method)

    Enjovia also collects the personal message to be written on the voucher, and data from each website visitor to the customer’s voucher site.

    This visitor data cannot be linked to an individual. It consists of:

    • IP address for geolocation
    • Operating System
    • Browser type
    • Actions taken on the website
    • URL that the website was accessed from, if a link was followed to get there

    Legal Basis

    The basis for collecting this data is as follows.

    To fulfill a contract recipient information and the voucher personal message is needed for Enjovia to successfully produce and deliver the purchased item.

    Legitimate interest:

    • Buyer information is used to confirm authenticity if buyers contact the customer regarding their purchases. Any issues with the purchase or its delivery are also communicated to the buyer using these details.
    • Website visitor data is used for commercial interest - to determine drop off points through the purchase and checkout process, highest sales regions, where optimisations should be made for specific browsers, where focus should be put for future designs in terms of mobile vs desktop etc.

    We may have legal obligations whereby Buyer information can be provided to authorities if criminal activity is carried out by the user of a voucher.

    Data Sharing with Third Parties

    Enjovia does not share any of this data with any third parties.

    Information Usage

    Data is used for the purposes outlined in the Legal Basis section of this document.

    Length of Storage

    Buyer and recipient data is stored for 6 months after a voucher's expiry date.

    Rights of Subjects

    Either the recipient or buyer can request to have their data removed at any point. If this is before the voucher has been used, the voucher becomes void.

    Raising a Complaint or Making Data Removal Requests

    Data subjects can raise issues, complaints, or request to have their data removed by emailing [email protected].

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    How we use cookies

    A cookie is usually a small piece of data sent from a website and stored in your computer while you browse a website. When you visit the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of your previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use cookies to:

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.